top of page

Privacy Statement

​

Effective Date: February 1, 2026

​

Table of Contents

​

 

Introduction

NarrowAI Inc. is a SaaS based company providing RevenueSignals which is a Prescriptive AI platform that translates customer data into actionable insights that help brands retain, grow, and re-engage customers with precision.

​

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes NarrowAI Inc.’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

 

Data Protection Officer

NarrowAI Inc. is headquartered in Orillia, Ontario, Canada. NarrowAI Inc. has appointed an internal data protection officer for you to contact if you have any questions or concerns about NarrowAI Inc.’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to NarrowAI Inc.’s data protection officer. NarrowAI Inc.’s data protection officer’s name and contact information are as follows:

​

David Stanford

NarrowAI Inc.

423-21 Matchedash St. S.

Orillia, Ontario, Canada  L3V 4W4

dstanford@narrowai.tech

(416) 805-1960

 

How we collect and use (process) your personal information

NarrowAI Inc. collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

  • name 

  • job title 

  • employer name 

  • work address 

  • work email 

  • work phone number 
     

We use this information to provide prospects and customers with services. 

​

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

​

From time to time, NarrowAI Inc. receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn) 

 

Use of the NarrowAI Inc. Website

As is true of most other websites, NarrowAI Inc.’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of NarrowAI Inc.’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

​

NarrowAI Inc. has a legitimate interest in understanding how members, customers and potential customers use its website. This assists NarrowAI Inc. with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

 

Sharing information with third parties

NarrowAI Inc. uses third-party service providers (including cloud hosting, website hosting, analytics, and email communications providers) to support the delivery and operation of our services and website. Personal information we collect may be stored or processed on systems operated by these service providers in Canada and/or other jurisdictions (for example, the United States), depending on where our providers maintain facilities and where the services are configured. These service providers are authorized to access personal information only as needed to perform services for us and are contractually required to protect it, keep it confidential, and use it only on our instructions for the purposes described in this Privacy Statement.

​

On occasion, NarrowAI Inc. engages third parties to send information to you, including information about our products, services, and events.

 

Our third party sub processors include Wix and MailChimp.

 

We do not otherwise reveal your personal data to non-NarrowAI Inc. persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with NarrowAI Inc.-hosted and NarrowAI Inc. co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

​

The NarrowAI Inc. website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the NarrowAI Inc. website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

 

International transfers (including the United States)

NarrowAI Inc. is headquartered in Canada. However, we may use service providers (such as website hosting, analytics, and email delivery providers) that process or store personal information outside Canada, including in the United States and other jurisdictions. These jurisdictions may have privacy laws that differ from those in your province/territory.

​

When we transfer personal information to service providers outside Canada (or outside Québec, where applicable), we take steps to protect it, including contractual requirements that the service provider use appropriate safeguards and only process the information on our instructions for the purposes described in this Privacy Statement.

​

If you have questions about cross-border transfers or want more information about our safeguards, contact us at privacy@narrowai.tech.

 

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right of data portability

  • Right to object

  • Rights related to automated decision making including profiling

 

This Privacy Notice is intended to provide you with information about what personal data NarrowAI Inc. collects about you and how it is used. 

​

If you wish to confirm that NarrowAI Inc. is processing your personal data, or to have access to the personal data NarrowAI Inc. may have about you, please contact us.

​

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside NarrowAI Inc. might have received the data from NarrowAI Inc.; what the source of the information was (if you didn’t provide it directly to NarrowAI Inc.); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by NarrowAI Inc. if it is inaccurate. You may request that NarrowAI Inc. erase that data or cease processing it, subject to certain exceptions. You may also request that NarrowAI Inc. cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how NarrowAI Inc. processes your personal data. When technically feasible, NarrowAI Inc. will—at your request—provide your personal data to you.

​

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, NarrowAI Inc. will provide you with a date when the information will be provided. If for some reason access is denied, NarrowAI Inc. will provide an explanation as to why access has been denied.

​

For questions or complaints concerning the processing of your personal data, you can email us at privacy@narrowai.tech. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

 

Data storage and retention

Your personal data is stored by NarrowAI Inc. on its servers, and on the servers of the cloud-based database management services that NarrowAI Inc. engages, located in the United States or Canada. NarrowAI Inc. retains service data for the duration of the customer’s business relationship with the NarrowAI Inc. and for a period of time thereafter, to analyze the data for NarrowAI Inc.’s own operations, and for historical and archiving purposes associated with NarrowAI Inc.’s services. NarrowAI Inc. retains prospect data until such time as it no longer has business value and is purged from NarrowAI Inc. systems. All personal data that NarrowAI Inc. controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@narrowai.tech.

 

Children’s data

We do not knowingly attempt to solicit or receive information from children.

 

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

​

NarrowAI Inc.

423-21 Matchedash St. S.

Orillia, Ontario, Canada  L3V 4W4

privacy@narrowai.tech

(416) 805-1960

​

​

bottom of page